Interested in a Career at NPN?
We are looking for a confident and self-motivated individual to join us for the following position:
Customer Service Officer
- Customer service support for suppliers’ and retailers’ accounts; Main focus is on supporting the expansion of industry verticals
- Provide in-house support to the Sales Personnel in handling sales quotations, SOPs, and enquiries pertaining to targeted and current accounts.
- Generate weekly/monthly reports for internal and external customers, in accordance to their requested format.
- Follow up on clients’ outstanding payment, invoice verification and handle rate disputes.
- Diploma or equivalent
- At least 2-3 years of relevant working experience in freight forwarding/ Logistics industry in the area of sales support and liaising with customers
- Good communication skill and a team player with positive working attitude
- IT savvy – proficient in Microsoft Office
- Should be available to carry out evaluations anytime on the date given.
- Shopping period will be on asap
- Visits cannot be conducted on other than the date provided.
- Preferable Chinese female (China/Taiwan/Hong Kong National at Singapore), fluent English and Mandarin.
- You MUST able to submit a detailed written report within 24 hours after the visit.
- Visit location is within shopping mall vicinity.
- Shopper Payment SGD 50.00
• Mature, professional, observant and is able to spoke in Chinese (Mandarin/Hokkein/Cantonese).
Send in your application to firstname.lastname@example.org